If you have done the “Create Task List”
step previously in the flowchart, you will have already downloaded the
spreadsheet you need for this activity. Open the spreadsheet and click on
the “Delegation Instructions” Worksheet Tab and you will see instructions on
using the Delegation Worksheet.
If you haven’t already downloaded it,
click on the link below. You will need to follow the Create a Task List
step before you can use the Delegation Worksheet. Create your task list by
opening the downloaded spreadsheet and reading the Task List Instructions.
the Task List and Delegation Workbook.
Delegation Workbook Completed
Once you have completed the Delegation
Worksheet you should be able to easily identify the tasks you will delegate
and who you will delegate them to. Print off your Delegation Worksheet and
plan out the delegations. You may need to appoint staff, appoint
contractors to outsource to, train existing staff, promote staff and assign
duties. This will take some time but at the end you will have a far more
effective organisation, without wasted capacity and an ability to respond to
To be a good delegator you will need to
be good at:
Describing what you want done – an extra
hour spent here can save you and/or your staff days in poorly directed
Reviewing progress – Allow and/or create
plenty of opportunities for staff to discuss their progress. This is not
only to avoid misunderstandings getting out of control, but also as an
opportunity to encourage, build motivation, build trust, to be a wall for
bouncing ideas and to input your experience into the process
Letting go – don’t over prescribe.
Leave room for your staff’s imagination and skills and for their motivation
to flourish. This will almost inevitably mean that the finished product
will be different to how you imagined it and it will often be better. It is
a fine line between guidance and domination.
Managing the Human Resource process –
this includes appointing staff, promoting staff and upholding your end of
the employment contract.